Caroline Scotter Mainprize is the Chief Editor at the Chief of Staff Association and Director of CSM Communications Ltd. Former Communications Consultant for Oxford University Press, Saïd Business School (University of Oxford), Bayes Business School, and the international development and publishing organization CABI, Caroline attended the University of Bristol. Through her consultation firm, she has ghost-written articles for clients in publications including The Financial Times, Harvard Business Review, The Washington Post, BBC, Management Today, and Prospect. She previously worked for a London PR consultancy and as a journalist on a business newspaper.